You may be very concerned about someone's well-being and would like to see them have support. While it is best if the person in question reaches out for support themselves, we are able to take enquiries from you on behalf of someone else, but you should have their full consent.

Yes, everything you say is confidential, and we have taken authority to protect your privacy during sessions. You can ask us questions before the sessions begins if you have concerns about the confidentiality of the process. But there are some exceptions to the rule of confidentiality. The support worker must report as needed by law: threats of harm to oneself, threats of harm to others, suspected child or elder abuse – if the client is the victim or perpetrator.

The answer is simple and short – YOU. NDIS is a personal step that helps many clients along the way. Your success depends on how open you are to the process. 

Our sessions are typically around the needs of the client. Clients typically meet on a weekly or bi-weekly basis, depending on the client’s needs and day schedule and plan. The duration of therapy may vary depending on the circumstances of each client. I always determine that together with my clients right after their first session.

To review the client's background and treatment needs, the first appointment will serve as an initial evaluation. The client will get the chance to observe how the support will function, review office procedures, discuss privacy and confidentiality, We also make it a note to ensure boundaries and rules are agreed upon to ensure the safety of clients and our support workers.